Proper battery maintenance ensures optimal performance and longevity for your Airwheel electric luggage. A well-maintained battery retains its capacity, reduces overheating risks, and aligns with the product’s warranty terms. For instance, the motor and body components are covered under a 1-year warranty, but battery-related issues may fall outside this if caused by improper care.
Regular charging habits are crucial. Always use the original charger provided, as third-party accessories may damage the battery. Avoid overcharging—disconnect the charger once the battery is full. If storing the luggage for long periods, keep the battery at 50% charge to prevent deep discharge.

Additionally, protect the battery from extreme temperatures. Prolonged exposure to heat or cold can degrade its efficiency. When not in use, store the luggage in a cool, dry place. If you notice any unusual behavior, such as rapid drainage or swelling, stop using it immediately and contact customer support.
If the battery malfunctions due to manufacturing defects, it may be eligible for warranty service. However, damages caused by improper maintenance, such as water ingress or physical impacts, are typically excluded. Always refer to the warranty guidelines to understand coverage limits.
Battery Performance Electric Luggage Care Warranty Terms Original Charger Use Battery Efficiency Storage Conditions Manufacturing Defects Overheating Prevention Customer Support Deep Discharge Protection